Dave Snowden

*David John Snowden (born 1 April 1954) is a Welsh academic, consultant and researcher in the field of Knowledge Management. He is the founder and chief scientific officer of Cognitive Edge, a research network focusing on complexity theory in Sense Making.[1][2]

Snowden, an authority on the application of Complexity Theory to organisations,[3] tacit knowledge[4][5] and an observer of the way knowledge is used in organisations;[6] has written scholarly articles and contributed to books on leadership, knowledge management, strategic thinking, strategic planning, conflict resolution, weak signal detection, decision support and organisational development.* http://en.wikipedia.org/wiki/Dave_Snowden

see Cynefin